Frequent Asked Questions
- What areas do you service?
We currently serve businesses in Melbourne and surrounding areas.
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- Are your cleaners insured and background-checked?
Yes — all Keystone Commercial Cleaning staff are background-checked, and we carry full liability insurance for your peace of mind.
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- Do you clean after hours?
Yes, we offer flexible scheduling including evenings, early mornings, and weekends so cleaning never disrupts your workday.
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- What's included in a standard cleaning visit?
Typically trash removal, vacuuming/mopping, dusting, sanitizing high-touch surfaces, and restroom/breakroom cleaning.
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- How is pricing determined?
Based on your office's square footage, desired frequency, and services requested — request a free quote for a custom price.
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- What if I'm not satisfied with a cleaning?
We offer a satisfaction guarantee — let us know within 48 hours and we'll make it right at no extra cost.
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- How do I pay for services?
We invoice you by email at the end of each month, payment due within 7 days, by bank transfer (EFT) or card via the secure link on your invoice.
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