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Our Policies
Payment & Invoicing
We invoice monthly, with payment due within 7 days. You can pay by bank transfer (EFT) or by card using the secure link on your invoice.
Cancellations & Rescheduling
We require 48 hours' notice for cancellations or rescheduling. Late cancellations may incur a fee.
Satisfaction Guarantee
If you're not satisfied with a cleaning, let us know within 48 hours and we'll provide a free re-clean.
Scheduling & Access
We require reasonable access to your premises at the agreed times so our team can complete your cleaning safely and efficiently.
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